Hello there! I’m Kerryn Williams, the founder and owner of Online Business Support. Our journey began in 2017 when a corporate change became an unexpected opportunity. Instead of being constrained by a company that no longer aligned with my values, I chose to venture out on my own.

At Online Business Support, our mission is clear: to provide invaluable support to businesses and contractors who often find themselves entangled in the complexities of paperwork and procedures.

One of the most impactful moments was when I uncovered $80,000 in unclaimed items for a client. Unbeknownst to him, he had missed out on numerous opportunities to get paid for the hard work he had accomplished. Through a comprehensive review and resubmission of these overlooked claims, I ensured that every dollar he earned was rightfully received.

This experience reinforced that there is immense satisfaction in solving problems and creating efficiencies that directly benefit hardworking individuals and companies.

But it’s not just about streamlining processes; it’s about championing fairness. Far too often, subcontractors and contractors are left in the lurch. That’s why we adopt a proactive approach, driving the process instead of being driven by it, and challenging industry imbalances wherever we encounter them.

Our philosophy is grounded in honesty, integrity, trust, and loyalty. Transparency is our guiding principle as we tirelessly work for our clients, ensuring they are always informed of their standing and how we can achieve better outcomes together.

With extensive hands-on experience in the field, I possess a unique understanding of the challenges our clients face. This further fuels my dedication to getting things right. Despite the curve balls thrown by the industry, from reduced rates to contracts wanting more for less, I have consistently found ways to identify and provide innovative solutions.

Our focus is on discovering faster, more efficient methods to deliver high-quality work.